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Shopify Store Configuration

Complect's Shopify fulfillment apps follow Shopify's preferred workflow for order fulfillment. Some basic Shopify store configuration is required to route order fulfillments to the apps.

Fulfillment Locations​

Any locations added to the fulfillment apps, representing 3PL partner warehouses where orders are fulfilled from, are added to the Shopify store as App Locations. These are a special type of location used for order fulfillment.

For order fulfillments to be directed to these locations:

  • Provide the location with shipping rates under Settings > Shipping and delivery > Shipping.
  • Give the location the relevant priority for order fulfillment location selection under Settings > Shipping and delivery > Order routing.
  • Add inventory to the location under Products.

Order Fulfillment Requests​

Order fulfillment requests can either be requested manually or automatically. Most Shopify stores will prefer a hands-off automated approach.

Automatic Fulfillment​

For simple scenarios where the same location is used to fulfill all orders, the Automatically fulfill the order's line items option available under Settings > Checkout > Order processing may be sufficient.

For more fine-grained control around which orders automatically have fulfillment orders created, Shopify's own Shopify Flow app allows a simple workflow to be added to achieve this.

A simple Shopify Flow app workflow to automate fulfillment requests for a specific location where the fulfillmentOrder.assignedLocation.location.name matches the name of the fulfillment service location: Shopify Flow app workflow

This workflow *.flow file can be imported into the Shopify Flow app to create the above workflow. The fulfillmentOrder.assignedLocation.location.name value in the second condition step will need setting to the location name you want to target.

Manual Fulfillment​

Manual fulfillment requests can be initiated by either opening orders individually and the Request fulfillment button used, or multiple orders can be selected from Orders and the More actions > Request fulfillment action used.